Consulting Services

We help organisations and leaders to establish potential improvement for their business. Knowing which pillar to pull when seeking impactful and sustainable improvement is critical to the success of every organisation. The diagnostic help businesses align strategic plans at an enhanced accountability by leaders.

We define Engineering Asset Management as the continuous process improvement strategy for improving the availability, safety, reliability, and longevity of assets, i.e., systems, facilities, equipment, processes, and people involved.

SmartOps improve the way organisations work by making them more efficient, productive, and effective always. Our technique is centred around development and implementation of business improvement programs focusing on processes, systems, and people.

Our experts have extensive experience in the review, design and implementation of organisation development and understands that most organisations are complex and not easily comparable to others. Equally most organisations face new and increasing challenges and we do not follow a “one size fits all” approach while using tried and tested Business Engineering & Implementation Methodology which aligns business strategy, processes, technology & infrastructure.

Many organisations fail to attain promised or anticipated project deliverables due to poor change management. For instance, training users on a new software which the business has recently procured will not automatically or necessarily translate to adoption and realisation of intended benefits. Change management is an art with many dynamic parts that needs to be understood in detail.

Diesel accounts for one of the biggest operational costs for mines. The biggest problem arises from:

Procurement has several factors that influences its best-practice and successful implementation. Companies of all sizes, across industries and geographies have tools in place that give them greater visibility into and more control over spend, allowing them to more effectively manage their contracts, suppliers and risk; while streamlining and enhancing invoicing and payment processes. Yet many struggle to connect and do business with key trading partners/suppliers. Inter-enterprise commerce is still very difficult because it is largely driven by closed systems and processes. A successful procurement model encompasses the following major categories:

Employee Engagement and presence is the most researched phenomena in human resource (HR) management and organizational behaviour. Organisations continue to examine employee engagement to understand the causes and determinants of such behaviour to minimise its effects on organisations’ productivity and profitability. Despite the continued interest in and the development and intervention of proposed models and various theories, it remains an organisational problem with business managers continually searching for effective solutions to reduce employee/ work disengagement (employee presentism, absenteeism, work appreciation and culture adoption) levels.

Our comprehensive approach combines both qualitative and quantitative research methodologies to provide you with a holistic understanding of your target audience, market trends, and industry landscapes.

In order to effectively manage and improve business processes within an organisation, it is important to have a clear understanding of each process and how it contributes to overall business success. 

In the mining industry, operational efficiency is critical to the success of any mining operation. One way to achieve this is through integrated operations, a strategy that involves integrating and optimizing all aspects of the mining process, from exploration to